The Journal, For Clients
Questions worth asking.
By Steven “Stevey G” Greitzer · October 13, 2026
Seven questions will tell you most of what you need to know about any scalp micropigmentation consultation: can I see healed results, how will the colour be chosen for my skin, how will my hairline be designed for my age and face, how many sessions and why, who will hold the machine, what happens if I am unhappy, and how is the price quoted.
A strong answer to each is specific to your head and traceable to a reason, while a weak one is a reassurance with nothing underneath it.
”Can I see healed results rather than day-one photographs?”
Ask for photographs taken weeks or months after a final session, in ordinary light. Work looks sharp on the day it was done because pigment is still sitting at the surface, so a same-day photograph shows what went in rather than what the skin kept.
A strong answer hands you healed work without hesitation, including heads with your skin tone and your pattern of loss. A weak answer is a feed of day-one shots, close crops that never show a full head, photographs where the lighting is doing the work, or a reason why healed photographs are hard to come by.
”How will the colour be chosen for my skin?”
You want an explanation of your own skin, not a reassurance that the pigment is high quality. Scalps are not neutral. Each one has an undertone, and black pigment placed into an uncorrected undertone is what drifts grey, blue or green years later.
A strong answer talks about your undertone, the correction added so the mix heals as a neutral follicle colour, and the fact that the decision is made before the first impression goes in. A weak answer is “we use the best pigments”, “black works on everyone”, or a dilution explained purely as water added to make it lighter. If an artist cannot name what they are correcting for on your head, the colour is being guessed at, and why SMP turns blue shows what that looks like in year three.
”How will my hairline be designed for my age and my face?”
The hairline is the most visible decision in the whole treatment, and it should be designed rather than selected. A strong answer covers your age, your facial structure, the size and shape of your head and how you wear your hair, says plainly that the line has to suit your face in ten years as well as today, and includes drawing it on your head at the consultation and changing it in front of you until you agree to it.
A weak answer puts the choice back on you without guidance, agrees to whatever you ask for, or offers a shape from a chart. Almost every man asks for his hairline lower and sharper than it should sit, and the artist’s job includes saying so. The FDA makes a related point about permanent cosmetic work: the body changes over time, and something that looked flattering when it was placed can sit differently on an older face. How the line is decided is in hairline design.
”How many sessions, how far apart, and why?”
You are listening for a reason, not a number. Density that arrives in layers over healed skin has the unevenness of real growth in it, while density forced into one sitting heals dark and blurs early. A minimum of three sessions, including a final refinement, ten to fourteen days apart, is the shape of a plan built that way, and the gap exists so the skin can show what it kept before the next layer goes in.
A strong answer explains what each appointment does and why the previous one had to heal first. A weak answer is a single long sitting sold as convenience, a number with no explanation behind it, or an open plan where the count of sessions is decided later by the person charging for them.
”Who will actually hold the machine?”
Ask directly, because the person doing the consultation is not always the person doing the work, and in a larger studio the treatment may be assigned to whoever is free on the day.
A strong answer names the artist, confirms the same person will be there for all of your sessions, and offers that artist’s own healed portfolio rather than the studio’s combined one. A weak answer is “one of our artists”, a name you never meet before the day, or a portfolio that pools several people’s work. The wider checklist this question belongs to is in how to choose an SMP artist. In our two studios, every impression is placed by the artist you sat with.
”What happens if I am not happy with it?”
This question tells you more about a studio than any photograph. Because the work is built in stages, the first session is the moment to say the colour looks warmer than you expected or the hairline is sitting low, and a good artist wants to hear it then rather than at the end.
A strong answer explains honestly what can be adjusted and when: density, evenness and the softness of the hairline at the next session, while a line placed too low or a colour placed wrong is a correction rather than a quick fix. A weak answer promises that nobody is ever unhappy, or offers to fix anything at any time, which is not how pigment in skin behaves. The FDA is blunt about the constraint underneath that: pigment placed too deeply can migrate beyond the original site and blur, and reworking or removing permanent pigment is difficult and expensive. Fixing bad SMP sets out what a correction involves.
”How is the price quoted?”
You want one figure for the whole result, in writing, before you commit to anything. A strong answer explains what moves the number, usually the area being treated and the density being built, and gives you the total for the full plan including the final refinement, without asking for a decision on the spot.
A weak answer is a per-session rate with an unspecified number of sessions, a price that drops because you are hesitating, or a figure quoted over the phone for a head nobody has looked at. Here, treatments start from $2,500 with every session included, hairline-only work from $2,000, and correcting earlier SMP from $3,000 after an assessment.
Taking the answers away with you
Write the answers down, go home and read them the next day. An artist who is comfortable being asked will not mind you leaving without booking; one man arrived here last year with the questions typed out on a sheet of paper and apologised for it, and it was the easiest consultation of that month. If you are comparing studios, compare the answers rather than the portfolios: a portfolio shows the best day somebody ever had, and the answers show how the work gets done on an ordinary one. Our healed work is in the portfolio, and if you want to put these seven to us, the consultation is free and you can ask for a quote to arrange one.
What questions should I ask at an SMP consultation?
Seven cover almost everything that matters: can I see healed results, how will the colour be chosen for my skin, how will my hairline be designed for my age and face, how many sessions and why, who will hold the machine, what happens if I am unhappy, and how is the price quoted. Ask them anywhere you consult.
How do I know if an SMP artist is giving me a good answer?
A strong answer is specific to you and traceable: your undertone, your face, your session plan, your price in writing. A weak answer is a reassurance with no mechanism in it, a photograph taken on the day of treatment, or a number that moves depending on how keen you look. Vagueness is the signal, not rudeness.
What photographs should I ask to see at an SMP consultation?
Healed ones, taken weeks or months after the final session, in ordinary light, of heads like yours. Every artist's work looks sharp on the day it is done, because surface pigment is still sitting on top of the placed work. Ask to see the day-one cases you were shown again, healed, and ask for the same skin tone and the same pattern of loss.
Should an SMP artist tell me what the price is at the consultation?
Yes, in writing, covering the whole plan rather than one session. A quote that depends on the area treated and the density asked for is normal. A price that only exists if you book today, or a per-session rate where somebody else decides how many sessions you need, is worth questioning before you pay anything.
Is it rude to ask an SMP artist who will do the work?
No, and the question is a fair one anywhere. The person you consult with is not always the person who holds the machine, and in a larger studio the work may be assigned later. Ask who places the impressions, whether that person will be there for all of your sessions, and ask to see that artist's own healed portfolio.
Sources
Written by Steven “Stevey G” Greitzer, scalp micropigmentation artist and educator, practicing since 2013. About the author
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